Shipping & Returns Policy

Making Your Naughty Body Experience Smooth

Shipping

At Naughty Body, we believe in providing you with a seamless shopping experience. Here's what you can expect:

1. Fast Dispatch: We aim to ship your order promptly. Orders placed before 12:30 pm will be dispatched on the same day, while those placed after 12:30 pm will be shipped the following day.

2. Reliable Delivery: We partner with trusted delivery services to ensure your order reaches you securely and efficiently.

3. Discreet Packaging: We prioritize your privacy. Your order will be delivered in discreet packaging, so your Naughty Body experience stays private.

4. Tracking Information: You'll receive tracking details to keep you informed about your order's progress.

5. Standard Delivery Time: Our standard delivery time typically ranges from 4-7 working days from the moment you place your order. Please note that the exact delivery time may vary based on your location.

6. Unexpected Delays: While we and our trusted delivery partners are dedicated to delivering your order as quickly as possible, there might be occasional unexpected delays due to circumstances beyond our control. If you have any questions or concerns about your order, don't hesitate to contact us at care@thenaughtybody.com.

Shipping Fee

We're delighted to offer you free delivery for your Naughty Body orders. If you have any questions or need further information, please reach out to us at care@thenaughtybody.com.

Returns & Exchanges

Your satisfaction is paramount to us. Here's our approach to returns and exchanges:

1. Hygiene Standards: Due to the personal nature of our products and for hygiene reasons, we are unable to accept general returns.

2. Wrong or Damaged: In the rare event that your product arrives damaged or is sent incorrectly, please contact us as soon as possible or within 7 days of receiving the product. We're here to assist you with a replacement.

3. Quality Check: All our products go through a stringent quality check before shipping. However, if you do receive a damaged item, it can be returned within 7 days of receiving it. The product will be inspected to determine whether a refund or exchange is applicable.

Late or Missing Refunds

If you're awaiting a refund and it hasn't appeared in your account, please check your bank account, contact your credit card company, and reach out to your bank. If you've taken these steps and still haven't received your refund, please contact us at care@thenaughtybody.com.

Get in Touch

We're here to ensure your satisfaction. If you have any questions or need further assistance regarding our shipping and returns policy, please don't hesitate to contact us at care@thenaughtybody.com.

Thank you for choosing Naughty Body for your intimate wellness needs!